Not uploading frames to the warehouse

Description and discussion of registration and use of the Data Warehouse

Moderators: pa3weg, g4dpz, admin

Not uploading frames to the warehouse

Postby SGAARC » Wed Feb 19, 2014 9:06 am

Please help!

We have not uploaded any frames since last Thursday, 12-02-2014. There has always been an internal issue where we have to open the browser to trigger an upload. However, the error count remains even after opening the browser. We have restarted the machine, replayed the last sesion but still no joy.

Has anything changed in relation to how we connect to the warehouse? Is there anything we can try to resolve the issue?

Paul
M0HNF
SGAARC
 
Posts: 53
Joined: Mon Nov 25, 2013 10:30 am
Location: Ruskington, Lincolnshire, NG34 9BY

Re: Not uploading frames to the warehouse

Postby SGAARC » Wed Feb 19, 2014 10:16 am

This mornings pass has uploaded, after opening the browser.

Could there have been an issue with the dashboard that stopped the upload and is it not possible to upload after reading a previously saved session?

Paul
M0HNF
SGAARC
 
Posts: 53
Joined: Mon Nov 25, 2013 10:30 am
Location: Ruskington, Lincolnshire, NG34 9BY

Re: Not uploading frames to the warehouse

Postby g4dpz » Wed Feb 19, 2014 5:51 pm

I'll take a look at the server log when I get home.

What SiteId do you use?

Dave; G4DPZ
g4dpz
 
Posts: 143
Joined: Sun Oct 06, 2013 9:07 pm

Re: Not uploading frames to the warehouse

Postby SGAARC » Thu Feb 20, 2014 9:03 am

Thanks Dave, the site ID is SGA-ARC.
SGAARC
 
Posts: 53
Joined: Mon Nov 25, 2013 10:30 am
Location: Ruskington, Lincolnshire, NG34 9BY

Re: Not uploading frames to the warehouse

Postby g4dpz » Thu Feb 20, 2014 12:41 pm

Hi,

The logs are showing the last successful upload at 13:15 on the 19th, with no more attempts or errors after that.

- Dave
g4dpz
 
Posts: 143
Joined: Sun Oct 06, 2013 9:07 pm

Re: Not uploading frames to the warehouse

Postby SGAARC » Mon Feb 24, 2014 10:30 am

Thank you for checking.

Must have just been a blip at our end as we collected 256 frames over the last four days.
SGAARC
 
Posts: 53
Joined: Mon Nov 25, 2013 10:30 am
Location: Ruskington, Lincolnshire, NG34 9BY


Return to Support

Who is online

Users browsing this forum: No registered users and 0 guests

cron